866-409-0937 (2024)

FAQs

What is the phone number for Aetna American Continental Insurance Company? ›

For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711).

Call: 855-597-2624 (TTY 711)

Electronic claims

Submit your dental claims and encounters electronically. Payer ID numbers are 60054 for Aetna claims and 68246 for Aetna encounters.

For questions regarding your payment, you can speak to a representative at 1-877-828-8770. We're here to help!

Is American Insurance the same as Aetna? American Continental insurance company is a subsidiary of Aetna.

Legitimate Aetna Calls

We may need more information about a claim, for example, or we may be reaching out as part of our care management programs. If you are uneasy giving information to someone who says they are from Aetna – don't. Instead, call the Member Services number on your ID card.

The Aetna Open Access® Managed Choice® network is an Aetna® national network available in all California counties, except Mendocino, Sierra, Alpine and Inyo counties.

Aetna Inc.

Since November 28, 2018, the company has been a subsidiary of CVS Health. Aetna Inc.

Hartford, CT

Aetna / Headquarters

A Preferred Provider Organization (PPO) has higher premiums than an HMO or POS. But this plan lets you see specialists and out-of-network doctors without a referral. Copays and coinsurance for in-network doctors are low.

What is the best insurance for dental? ›

Anthem and Guardian are the best dental insurance companies, according to our analysis of large dental insurers. Anthem's Essential Choice PPO Platinum plan received five out of five stars in our evaluation.

Are there any restrictions in replacing my missing teeth? If the teeth were lost or extracted before your coverage began, then services to replace them may not be covered by your plan. This applies to first-time dentures, fixed or removable bridges, and implants.

Use Payer ID 62118 to view claim payments and explanations of payments. Don't have Practice Management software? It's free to register and use our secure Provider Website to check eligibility, claim status, explanations of payments, and more.

Part C plans, also known as Medicare Advantage plans, are run by private insurance companies, like Aetna® Medicare. Medicare Advantage plans are a lot like Original Medicare. But they can include valuable extra benefits that Original Medicare doesn't.

First Health is a wholly owned subsidiary of Aetna, which helps us enhance our national provider network and further improve savings across the country. Aetna is a wholly owned subsidiary of CVS Health.

Feel free to speak to one of our licensed agents by calling us at (800) 750-2407!

Following in the same tradition of CLI, American Continental Insurance Company (ACI) was established in 2005. CLI and ACI became members of the Aetna family of companies in 2011, further enhancing their strength and stability in the senior insurance market.